Privacy policy
CleanGrid Solar ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, ads, phone calls, and text messaging communications.
1. Information We Collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Property address
- Utility information
- Any other information you voluntarily provide through forms, surveys, appointments, or conversations with us
We may also collect certain technical information automatically when you use our website, such as IP address, browser type, device type, and website usage data.
2. How We Use Your Information
We use your information to:
- Contact you about solar consultations, quotes, appointments, and services
- Send appointment reminders and follow-up communications
- Provide customer support
- Improve our website, services, and marketing efforts
- Send text messages and emails related to your inquiry, appointment, or customer relationship
- Comply with legal and regulatory requirements
3. Text Messaging and SMS Communications
If you provide your phone number and consent to receive text messages, you agree to receive conversational, informational, and/or marketing text messages from CleanGrid Solar. These may include:
- Appointment confirmations and reminders
- Follow-ups regarding your solar inquiry
- Customer service updates
- Promotional or marketing messages, if you opted in to receive them
Message frequency may vary. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP.
For help, reply HELP or contact us at
info@cleangridsolar.org or
+1 (413) 540-6281.
4. Sharing of Information
We do not sell your personal information.
We may share your information with service providers and subcontractors who help us operate our business, such as CRM platforms, scheduling tools, communication providers, customer service tools, and website hosting providers, only as needed to support our business operations.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors, consultants, or subcontractors who help us provide messaging services or customer support.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to improve user experience, analyze website traffic, and support marketing efforts.
You can control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or method of storage is 100% secure.
7. Your Choices
You may:
- Opt out of marketing emails by using the unsubscribe link
- Opt out of SMS messages by replying STOP
- Contact us to update or correct your information
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
CleanGrid Solar LLC
3036 Sweetleaf Ln, Johns Island, SC 29414
info@cleangridsolar.org
+1 (413) 540-6281